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The Employee Journey as a Strategic Differentiator at INSI

5 min readNovember 22, 2024By

11/22/2024

At INSI, we believe that human growth is powered by technology. Our mission is to simplify digital transformation for businesses. At the heart of this journey are people. They are the ones who drive our purpose and make our evolution possible.

The strategic role of the employee journey

The employee journey is one of INSI’s core pillars and a highlight of our success story. Our approach combines agility and open innovation to attract, develop, and engage talent. We have built a collaborative ecosystem where integration, process simplification, and alignment with organizational purpose are top priorities.

“We analyze the journey from start to finish, implementing meaningful improvements that have already delivered tangible results, such as reducing voluntary turnover by 30% and increasing delivery efficiency from 30% to 87% between 2022 and 2023,” highlights Viviane Furquim, INSI’s Director of People and Performance.

Technology as an ally in people management

The transformation of the journey has been amplified by HRTech solutions specialized in people management, supporting essential stages such as talent attraction and selection, onboarding, and continuous development. The use of data was crucial to understanding challenges and creating tailored solutions.

Among the innovations introduced are artificial intelligence tools for resume analysis and information matching. These technologies streamline processes, reduce manual effort, and reinforce our commitment to innovation.

During the pandemic, we faced the challenge of integrating new employees in a remote and global setting. To overcome this, we adopted internal communication tools and advanced recruitment and selection technologies.

Claudio Carrara, INSI’s Vice President, explains: “One of the first initiatives was to bring in innovative solutions, such as artificial intelligence for recruitment, which optimizes everything from resume screening to the first match with open positions. These changes completely transformed how we recruit and integrate talent.”

At INSI, we believe that the journey of transformation never ends. Our story is driven by innovation, technology, and above all, the people who are part of it. With a future-focused mindset, we continue to drive change that creates positive impact for our employees and our clients.

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