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Salesforce CRM

Transform customer relationships with the world's leading CRM platform

Complete implementation and optimization for revenue growth and customer satisfaction

What is Salesforce?

Salesforce is the world's leading Customer Relationship Management (CRM) platform that helps companies manage customer relationships, sales processes, marketing campaigns, and customer service in an integrated and efficient way. With it, your company gains a system prepared for the digital era, with connected data, automated processes and capabilities to scale with security.

Key benefits

  • Sales productivity
  • Conversions with less effort
  • Integrated omnichannel service
  • Predictive insights with AI
  • Faster, data-driven decisions

Salesforce Modules

Sales Cloud (Sales)

Automate funnels, track leads and close deals with intelligence.

Impact Increases sales team productivity and improves predictability. Differentials Differentials: Funnel visualization, mobile, predictive AI, indicator management with dashboards and real-time reports.

Marketing Cloud / Pardot (Marketing)

Plan omnichannel campaigns and increase engagement with personalization at scale.

Impact Increases campaign conversion and ROI. Differentials Differentials: Advanced segmentation, workflow automation, integration with other CRMs.

Service Cloud (Service/CS)

Transform support into competitive advantage with fast, resolutive and integrated service.

Impact Reduces resolution time and increases customer satisfaction. Differentials Support via WhatsApp, chat, email, phone, AI for response suggestions.

Tableau / Einstein (Data & Intelligence)

Transform data into decisions with real-time analysis and native artificial intelligence.

Impact Optimizes strategic and operational actions. Differentials Customizable dashboards, predictions, integration with any database.

How Insi delivers value with Salesforce

01

Tailored Implementation

Customization with agility and security

02

Integration with legacy systems

Without losing what you already have

03

Technical and evolutionary support

Ongoing support, updates, continuous improvement

Why choose Salesforce

Global leadership

  • Salesforce is the #1 CRM in the world and reference in Gartner

Real scalability

  • Works for startups to large corporations — and grows with you

Native artificial intelligence

  • With Einstein, your team works with automated suggestions and reliable predictions

Open and integrated platform

  • Connect Salesforce to any system in your company via APIs

End-to-end consultancy

  • Proactive AI app with 24/7 support, personalized and automates tasks by function

Autonomous Agents

  • A proactive AI app that offers specialized 24/7 support for teams or clients. Customize with your company's knowledge and automate tasks by role.

Insi's Differentiators

+10 years of experience in corporate solutions

Certified and specialized team

Experience with large-scale CRM projects

Business vision, not just technical

Multidisciplinary team: technology, data, marketing, sales, and CS

FAQ

Salesforce is a highly scalable platform that can be adapted for companies of all sizes, from growing startups to large corporations. With a wide range of solutions and customization possibilities, the platform serves different levels of digital maturity, allowing each organization to evolve at their own pace. Insi supports this journey with tailored approaches, respecting each client's moment.

At Insi, Salesforce implementation follows a structured, collaborative and results-oriented approach. We start with a discovery process, where we understand business objectives and operational challenges. From there, we design the ideal solution, configure and customize the platform, ensure integration with existing systems, and conduct a complete validation, training, and post-go-live support process. All with transparency, agility and ROI focus.

After go-live, we stay alongside your company with a continuous support and evolutionary maintenance model. We work with specialized teams to ensure stability, monitoring and agile incident resolution, in addition to making incremental improvements as new demands arise. Our goal is to ensure that Salesforce continues to generate value in daily operations, with governance, performance and constant solution evolution.

Yes. Salesforce is a highly integrable platform. Insi has expertise in connecting Salesforce to systems already used by your company, such as ERPs, legacy platforms, BI or automation tools, using APIs, ready-made connectors and custom architectures. With this, we ensure fluidity in data exchange, operational continuity and a unified customer view.

No. Meta helps define a phased roadmap, prioritizing what drives the most value for your business and evolving the solution with governance and security.

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Ready to transform your operation with Salesforce?

Speak with our Salesforce specialists and begin your transformation today.